Support

SYSTEMS INTEGRATION

SOS is a Graphic Arts solution provider. We have our own technical consultant who will specify and install all your electronic pre-press equipment from servers and network infrastructure to installation of Macintosh computers and software. Furthermore, we can install and calibrate your print and proofing system.  Our aim is to cater for all your requirements so that we are on hand whenever you need us, whatever the issue.

“All under one roof, offering your peace of mind”

Feel free to talk to us about any technical issues or problems you have, our team of technical Sales specialists will endeavour to provide you with the best possible solution.

We will install any solutions provided by SOS and, as a result, initial contact for technical support will be with SOS. In the vast majority of cases, any hitches would be resolved by us and, on the odd occasion we are unable to provide the solution ourselves, we have a significant number of technical support partners who would be happy to assist you.

FOGRA DIGITAL PRINT EXPERTS

SOS offers an on-site calibration and profiling service where we will visit your premises and calibrate any output devices you have.  This includes presses and proofers. This often involves an inspection of the proofer to ensure that it is printing to its optimum level.

DIAGNOSTICS

SOS utilises the most up to date technology to provide our customers with an often immediate diagnostics service.  As well as being able to talk to someone on the phone, we also use Web-Ex technology to control, diagnose and fix many problems via the internet without the need of an engineer onsite. What’s more is, that providing you buy your consumables from us, this is included as a free service.

TEAMVIEWER

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